Top Skills:Windows Server and Hypervisor experience (VMware, Hyper-V, or similar virtualization platforms), including strong understanding of virtualization concepts, server deployments, and system administrationNetworking fundamentals, including switching, routing, and firewall conceptsnot expected to design or configure from scratch, but must understand how the components work togetherIP addressing expertise, including subnetting, network connectivity, and configuration activities required during deployments and migrationsApplication deployment and configuration experience; including installing, configuring, and supporting enterprise applications in Windows-based environments• SQL Server experience; specifically backup, restore, data migration, and troubleshooting activitiesDescriptionThis role is responsible for deploying, migrating, and supporting public safety platforms (CAD, RMS, and related applications) running on customer-owned infrastructure.The field engineer acts as a generalist across servers, virtualization, operating systems, networking, storage, and application deployment. Much of the work follows standardized deployment procedures, but success depends heavily on troubleshooting skills and the ability to work directly with customer technical teams.The team stages and configures infrastructure, deploys applications, performs hardware refreshes and migrations, restores databases, validates system functionality, and supports customers through cutover and transition activities. Engineers typically own 1–2 projects at a time and travel periodically for onsite deployments and migrations.What Success Looks Like:Successful candidates are typically "jack of all trades" infrastructure engineers rather than deep specialists.The strongest profiles have experience across:• Windows Server, Virtualization / Hypervisors, SQL Server, Active Directory, Networking fundamentals, Application deploymentCore ResponsibilitiesDeployment & Migration• Stage and configure PremierOne infrastructure environments• Load firmware, operating systems, virtual machines, and application components• Deploy and support CAD and RMS platforms• Execute hardware refresh and migration projects• Perform customer cutovers and go-live activitiesSystems Administration• Configure and maintain virtualized server environments• Support Windows Server infrastructure• Manage data migration and SQL backup/restore activities• Support Active Directory-related configurationsInfrastructure Support• Validate storage, compute, networking, and security components• Work with firewalls, switches, routing, and IP addressing• Troubleshoot issues across hardware, operating systems, applications, and infrastructureCustomer Interaction• Gather technical requirements from customer IT teams• Interpret and apply networking information provided by customers• Support customers through deployment, migration, and transition phases• Communicate technical issues and resolutions effectivelySkillswindows, VMware Server, Linux, IP Addressing, SQL ServerTop Skills Detailswindows,VMware Server,Linux,IP Addressing,SQL ServerAdditional Skills & QualificationsFIT:• Strong troubleshooting skills with the ability to interpret logs, isolate root causes, and resolve complex infrastructure and application issues • Customer-facing experience, including gathering technical requirements, validating environment details, and translating customer inputs into deployment and configuration activities • Ability to work across multiple technologies as a well-rounded infrastructure generalist rather than a deep specialist in a single discipline • Willingness to travel up to approximately 50% for customer deployments, migrations, and go-live supportNice to Haves• OpenShift / Red Hat; OpenShift exposure, Red Hat Linux experience, Kubernetes awareness, Experience supporting Linux-based virtualization platforms• Storage & Infrastructure Platforms; HPE server environments, Storage administration, Enterprise infrastructure deployments• Networking Vendors; Fortinet firewalls, Arista switches, Enterprise networking hardware• Public Safety Applications; CAD systems, RMS systems, Public sector, government, or emergency services technology environments• Field Deployment Experience; Rack-and-stack deployments, Hardware installation, Migration and cutover activities, Field engineering or systems deployment backgroundsJob Type & LocationThis is a Contract position based out of Chicago, IL.Pay and BenefitsThe pay range for this position is $50.00 - $52.50/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
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